Integrating HP Tools with VMWare vCloud Part-I

Integrating HP Service Manger with VMware Private Cloud

 

The VMware vCenter Orchestrator HP Service Manager ITSM Plug-in and HP uCMDB Plugin by Avnet Services bridge the gap between your VMware based virtualization layer and HP IT Service Management by enabling enterprise operational process automation to improveprocess efficiency and reduce manual labor.
Avnet Services’ solution allows enterprises to integrate HP Service Manager Help Desk / Change Management / HP uCMDB applications with VMware vSphere, vOPS, vCenter, vAPPs and vCloud environment using vCO. These products enable vCO workflows to automate otherwise manual ITIL processes and enable process and data integration with HP Service Management Suite. Example use cases include, creating a HP Service Manager Help Desk or Change ticket based on an incident reported from the VMware suite of products, or a HP Service Manager ITSM ticket managing an automation to build, move and manage a new VM or vApp.

 

 

 

 

 

 

 

 

 

 

Highlights

Enable vCO workflows to automate process and data integration with HP Service Manager ITSM servers.

• Create HP Service Manager help desk ticket / change ticket based on incidents reported from VMware suite.
• Leverage out of the box sample workflows for faster time to market.

Description

Control automation to build, move and manage a new VM or vAPP with HP Service Manager ITSM ticket. Ensure Optimum performance and handling of volume of API based and multithreaded technology.

Source :

https://solutionexchange.vmware.com/store/products/hp-service-manager-plug-in-for-vmware-vcenter-orchestrator#.VJFReHtFyNh